Overview
Our analytics platform goes beyond traditional market research.
The AI-driven engine scans consumer reviews from public and internal data sources like social media platforms, websites, forums and press articles to reveal topics that matter most to the target audience.
Clootrack detects your customer priorities without any bias.
The AI-driven engine scans consumer reviews from public and internal data sources like social media platforms, websites, forums and press articles to reveal topics that matter most to the target audience.
Clootrack helps enterprises:
- understand key factors that impact customer experience
- understand performance compared to competition on online retail channels
- remove noise and identify genuine customer opinions
Clootrack helps enterprises:
- keep track of emerging products and trends
- understand hidden factors that influence customer priorities
- perform market research in hours, instead of months
Outcome
Identify opinions that matter and connect with customers like never before
Clootrack’s powerful AI analyzes billions of customer conversations and identifies opinions that matter. In real-time. So no insight will go unnoticed!
Make impactful brand decisions tailored for customer priorities
Clootrack identifies critical factors influencing customer priorities from a range of brand drivers. Knowing the positive and negative brand drivers leads to decisions that improve brand experience.
Be a leader in the market and leave competition behind
Clootrack constantly uncovers competitive gaps and identifies growth opportunities by analyzing brand adoption tendencies across all channels. This means market trends can be detected ahead of competition.
Available Studies
These analyses cover four competitive industries, based on 32,408 Customers Reviews, Totaling 73,068 Opinions.
All reports are available on the spot, upon registration.
Retail
Shopping Malls
Banking
Ride Hailing
Clootrack analyzes ride-sharing markets, providing insights on satisfaction, competition, and crucial areas like driver behavior and ride cancellations.
Retail
Looking at the macroeconomic level, the retail market is challenging to navigate. As customers are paying more attention to their budgets spending, it’s crucial to ensure that you are their preferred choice when it comes to spending.
To meet client expectations, you need to understand them. The Clootrack reviews tracker provides the answers to your questions. Our platform offers information on how your company performs in terms of positive, neutral, or negative reviews. It also reveals how the entire market is perceived, highlighting where you or your competitors meet (or fail to meet) customer needs. You can observe these trends and delve into various sub-themes such as price, variety, staff behavior, payment systems, store space, and more.
Furthermore, you can identify your brand differentiation and construct your business development plan based on our prioritization matrix.
We will guide you on areas that require immediate action, where improvement is needed, and what aspects to maintain.
- Insight Coverage: Romania / Retail industry
- Data Limit: Up to 25.000 reviews
- Number of competitors: Top Industry Players
- Users: Unlimited
- Period Analyzed: Updated for the last 12 months
- Data Update: Quarterly
EUR 2599 + VAT
Shopping Malls
In today’s landscape, clients are becoming increasingly demanding, particularly concerning the places where they spend their leisure time or allocate substantial portions of their budget. Our Shopping Center study addresses their needs and expectations by compiling reviews of commercial shopper centers from various sources like Google Maps, Tripadvisor, social media platforms, or news articles.
Why should you buy this report?
Because it provides all the data you need at the click of a button. What kind of data is available?
- You can observe market trends and delve into positive, neutral, or negative reviews.
- Identify what sets your company apart, where the competition differentiates, and where you share similarities with others.
- Gain a comprehensive understanding of your competitors.
- Recognize areas for improvement to enhance customer satisfaction through our prioritization matrix, indicating where to focus, where you excel, where to maintain, and where immediate action is required. For instance, at the overall market level, urgent improvements are needed in the food court due to a high number of negative reviews.
- Additionally, for a more in-depth analysis, you can navigate various themes such as stores, food court, parking, cleanliness, location, crowd management, and more
- Insight Coverage: Romania / Retail industry
- Data Limit: Up to 25.000 reviews
- Number of competitors: Top Industry Players
- Users: Unlimited
- Period Analyzed: Updated for the last 12 months
- Data Update: Quarterly
EUR 2599 + VAT
Banking
In the banking market, competition is fierce, and services often overlap with many similarities among banks. Consequently, dissatisfied customers turned into detractors may affect new customers acquisition or even retention of existing ones. It can be too late for action if customers don’t provide direct feedback or if the employees who receive it fail to convey it to decision-makers in your company.
With our Clootrack analysis, you can reduce customer losses. We provide an extensive database of reviews organized into subthemes like staff behavior, customer experiences, banking services, and accounts. This enables you to identify where your company meets expectations and where improvements are needed to maintain or increase the customer base. Furthermore, you can pinpoint strengths, weaknesses, and opportunities through in-depth analyses at both market and brand levels.
Additionally, you’ll receive insights into brand differentiators, assessing your performance and understanding how the competition approaches these aspects. Moreover, our study offers trend analysis, allowing you to gauge the effectiveness of your marketing communication efforts.
- Insight Coverage: Romania / Retail industry
- Data Limit: Up to 25.000 reviews
- Number of competitors: Top Industry Players
- Users: Unlimited
- Period Analyzed: Updated for the last 12 months
- Data Update: Quarterly
EUR 2599 + VAT
Ride Hailing
Curious about what drives satisfaction and sparks complaints in the ride-sharing market? Uncertain about your competitive standing? Allow Clootrack to answer your business questions with insights from our platform. We meticulously analyzed the ride-sharing market, collating reviews from diverse sources such as Google, Forums, Playstore, Google Apps, Reddit, Maps, and more.
What can you gain?
- An overview of positive, negative, or neutral opinions at both the overall market and brand levels.
- A detailed analysis in various areas, including payment options, ride cancellations, waiting times, prices, driver behavior, and more.
- Identification of areas requiring urgent improvement or where you excel.
- Assessment of brand differentiators and a clear understanding of your competition.
- Evaluation of brand performance through positive and negative reviews on a trend level, with the ability to delve into multiple themes, sources, or brand levels.
Consider driver behavior – is it aligned with maintenance, improvement, or immediate action? How about ride cancellations? Clootrack provides the answers to these crucial questions, helping you refine your strategy and enhance your position in the competitive ride-sharing landscape.
- Insight Coverage: Romania / Retail industry
- Data Limit: Up to 25.000 reviews
- Number of competitors: Top Industry Players
- Users: Unlimited
- Period Analyzed: Updated for the last 12 months
- Data Update: Quarterly
EUR 2599 + VAT
Custom Research
Market Analysis Package
- Insight Coverage: Per Country/Brand Basket/Segmentations
- Data Limit: Up to 1.2M reviews
- Internal Data Analysis: Included
- No. of Competitors: Top Industry Players
- Period Analyzed: 3 years
One-off Analysis
- Insight Coverage: Per Country/Brand Basket/Segmentations
- Data Limit: Up to 100.000 reviews
- Internal Data Analysis: Included
- No. of Competitors: 8
Full Analysis Report
- reviews distribution
- sentiment distribution
- top brand themes (positive & negative)
- actionable
- prioritization matrix
